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READ FIRST: Been Disconnected? May 9, 2008 (12:53 PM)
Last edited: Do you sometimes get disconnected from Habbo Hotel for no known reason? Are there times when you can’t get on Habbo Hotel? Your pass works and you’re not banned, but the Hotel still doesn’t let you in?
If these things happen to you, help us find the gremlin in the works and squash him!
Simply copy the template below, fill in as much information as you know and post back in the Problem Report thread. If you are having problems knowing where to find some of the information, check out the Tech Errors Group page for help.
RE: READ FIRST: Been Disconnected? May 9, 2008 (12:57 PM)
Last edited: PROBLEM REPORT
PROBLEM Put ‘yes’ by the one you’re experiencing and remember, this is disconnections or access problems because of technical issues and NOT because you’ve been banned or have pass problems
Disconnection from Hotel:
Can’t access Hotel:
INFORMATION
Date of disconnection/access problem:
Time of disconnection/access problem if known:
Operating system (e.g. Windows 2000/XP/Vista, Mac etc):
Browser type (e.g. Internet Explorer, Firefox, Safari etc):
Browser version:
The following information is found by going to http://www.adobe.com/shockwave/welcome/ . The Shockwave version is found on the left under the logo and the Flash version is found by clicking on the About tab.
Shockwave version:
Flash version:
WHAT HAPPENED Here you describe in your own words what happened when you disconnected or were prevented from logging on. Examples: “I had just closed a trade window and an Ooops message came up and I was thrown off the Hotel.” “I logged into the website, did some stuff on my homepage and then tried to check in to the Hotel but only got a black screen and a shockwave logo but nothing else happened.”
