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Squib offline
Messages: 31
Sit vis vobiscum.
Problem Report
May 9, 2008 (12:59 PM)
Please post your problems with random disconnections from the Hotel or issues entering the Hotel which are NOT due to pass problems or bans below. Please use the template in the Been Disconnected thread.

PLEASE USE THE TEMPLATE FOUND IN THE READ FIRST: BEEN DISCONNECTED THREAD. ANY PROBLEMS REPORTED NOT USING THE TEMPLATE WILL BE DELETED!
Hollisterkid06 offline
Messages: 87
Peace, Love, Music, Change
RE: Problem Report
May 9, 2008 (3:51 PM)
PROBLEM REPORT

PROBLEM
Put ‘yes’ by the one you’re experiencing and remember, this is disconnections or access problems because of technical issues and NOT because you’ve been banned or have pass problems

Disconnection from Hotel: Yes

Can’t access Hotel:

INFORMATION

Date of disconnection/access problem: 5/8/08

Time of disconnection/access problem if known:

Operating system (e.g. Windows 2000/XP/Vista, Mac etc): Mac OS-X 10.5.2

Browser type (e.g. Internet Explorer, Firefox, Safari etc): Safari & Firefox

Browser version: Safari: 3.1.1 ; Firefox: 2.0.0.10

The following information is found by going to http://www.adobe.com/shockwave/welcome/ . The Shockwave version is found on the left under the logo and the Flash version is found by clicking on the About tab.

Shockwave version: 10.1.1r16

Flash version: bobba

WHAT HAPPENED
Here you describe in your own words what happened when you disconnected or were prevented from logging on.

Examples:
“I had just closed a trade window and an Ooops message came up and I was thrown off the Hotel.”
“I logged into the website, did some stuff on my homepage and then tried to check in to the Hotel but only got a black screen and a shockwave logo but nothing else happened.”

Description: I logged in onto the homepage then I was re-directed to the Habbo.com/me page. Next I clicked enter hotel, then the hotel screen popped up and it was completely black, and then Safari completely quit. ( I learned that if I log in and go to the Habbo.com/me page and then do something on that screen while I'm waiting a minute, then I don't have this problem entering the hotel. On Firefox I had the same problem it was quite annoying.

Another problem I had with both of these browsers is when I logged into the hotel and loaded the hotel when I went into rooms I could not see teleports. It seemed like any furniture that was animated showed up weird like: Half showing up, wouldn't show up, or would just disappear when activated. The whole experience was weird and it continued for about a month until we got the new update. I tried asking X's how to help and I also sent and email. One eXpert told me they posted it on the "X Forum"with a screenshot I took and no one knew how to help.

Please contact me back if you find out any information to help prevent these things. Thank you, Hollsterkid06
Christy? offline
Messages: 1
RE: Problem Report
May 9, 2008 (4:19 PM)
I have been having problems with entering the hotel, It says that i need to install shockwave. I've done everything with the firewalls and internet security settings. Ive tried deleting and reinstalling programs including browsers and shockwave, a few things trying to fix the registrys. Another thing i've tried to do is deleting cookies and temp internet files on every browser. My computer is Windows XP and i've tried using all mainstream browsers.
,GoodTimes offline
Messages: 1
A fish swims in my sandle xD
RE: Problem Report
May 9, 2008 (5:10 PM)
Where is this new Shockwave thing at here can i install at? cuz it just says " shockwave has playback proumbles"
Remmykins offline
Messages: 150
Monochrome Mazer
RE: Problem Report
May 9, 2008 (5:33 PM)
PROBLEM REPORT

PROBLEM

Disconnection from Hotel: Yes

Can’t access Hotel:

INFORMATION

Date of disconnection/access problem: 5/9/08

Time of disconnection/access problem if known: All the time lately.

Operating system : Vista

Browser type : Internet Explorer

Browser version: bobba

Shockwave version: 11.0r429

Flash version: Doesn't Say.

WHAT HAPPENED

Description: When I log into the hotel I get the "movie playback" error, but the main annoyance is when I try to go to a room half the time I get an error that crashes habbo saying cant load picture. Trax machines also error me and sometimes furni will show up in the PH boxes.
"
Squib offline
Messages: 31
Sit vis vobiscum.
RE: Problem Report
May 9, 2008 (6:36 PM)
Here is a possible solution, but I need someone to test it:

Go to www.adobe.com/shockwave/welcome/
Go over the shockwave "image"
right click on the blue area and on properties uncheck the "Allow backward
compability"

Would someone who is having problems with Shockwave 11 please try this and post here whether it solved the problem?

thanks!

:)
eminemfan01 offline
Messages: 9634
13 ONLY! I only take PURES! ?_?
RE: Problem Report
May 9, 2008 (7:22 PM)
Last edited:
Here is a possible solution, but I need someone to test it:

Go to www.adobe.com/shockwave/welcome/
Go over the shockwave "image"
right click on the blue area and on properties uncheck the "Allow backward
compability"

Would someone who is having problems with Shockwave 11 please try this and post here whether it solved the problem?

thanks!

:)


I would be the guinea pig but habbo is fine for me.
eminemfan01 offline
Messages: 9634
13 ONLY! I only take PURES! ?_?
RE: Problem Report
May 9, 2008 (7:22 PM)
another solution is trying to uninstall and than re-install shockwave, that could possibly work.
StereoTyper offline
Messages: 3
Boop
RE: Problem Report
May 9, 2008 (9:07 PM)
Unacceptable for hotel management
StereoTyper offline
Messages: 3
Boop
RE: Problem Report
May 9, 2008 (9:19 PM)
Hmm well it worked but the text looks kinda weird not like it usualy does when you just gota reload to fix it its kind of like....blotty i mean i can deal with it tho whatever but if you can fix it hey let me know