How do I become a Habbo Guide?
To be a Habbo Guide, you must click the 'join group' link at the top right of the page, once you are in the group you will need to reload your Habbo client. You should now see a blue icon in the top left of the client window.

Why do I not have my Guide icon?
There is a number of reasons for this, if you are a new player you will have to experience the hotel for one month before it will appear. If you have any record of bans on your account, this could also stop it from showing. If you have never been banned, and you have seen it before, you may have had a minor (2 hour) ban after signing off. In this case, your Guide tool should return within 14 days. If you still don't have it, you should clear all your cookies and temp Internet files by going to Tools > Options > Clear Private Data/Delete Files and select all.

Why do I not have any animal badges?
This is the most common question! You will get your first badge after you complete your first guide.

How do I complete a 'guide'?
A 'guide' will count towards your total successful guides if the following conditions are met:- The new Habbo remains on your friends list for 3 days and the new Habbo continues to visit the Hotel over the next 3 days. If you remove your charge (the person who you have been assigned to guide) before they are automatically removed, it will void that guide.

When will I get my next badge?
We cannot tell this, you will just have to keep guiding until you get it, good luck!

The following was written by xsixteen:

How do I level up?
As said above you need to make sure you keep in contact with the users you're helping to level up your badge status. Be sure to meet them in their room or a public room whenever possible.

You can level up easily if you thrive in helping someone the most. If you put your mind to it you can accomplish anything.

Gaining a new level gets progressively harder as you work your way through them.

The new user keeps asking me for coins or furniture. What do I do?
For a new user it can be exciting for them and they can easily get overwhelmed about being on Habbo, they might think because you're their guide you give out freebies, the best way to deal with this situation is to not leave and delete the user from your list and find another, tell them to have a look at the catty and tell them about credits and where you can get them from, none the less they receive free furniture (when they select their new room) every 24 hours. If you're feeling generous give them at least one piece of furniture. (Obviously something you do not need) teach them what there is to know about furniture and credits.

I'm guiding but just got recently been banned, what happens?
Not to worry (although you should be following the Habbo Way - always), you do not lose your badge(s) you just cannot guide for a while again.

What happens when I remove it from my favourite do I lose my helping tool and badge(s)?
No your badge(s) and tool will still remain there.

I'm guiding the maximum limit to helping users! What does this mean?
This basically means you're guiding ten new users and cannot go any higher unless you delete a few users, example: you delete four users who have not been active in the hotel for a few days you will be able then to guide four new users. (be sure to reload your client)

I keep getting kicked from the new users’ room, how come?
This is most likely because they need personal space or probably because they are hyped up about being on Habbo and do not understand what the buttons might do, for instance they might think "Kick" means kicking the Habbo with the avatar's leg. Other than that some users might ask for furniture and might kick you because you're not giving them it - my best guess to delete the user and find another user to help who is not so demanding and greedy.

How can I get the wolf badge?
This badge is given to those who are deemed worthy of wearing it around the hotel, this badge is given out by the Habbo Staff and cannot be gained as a level.

When I'm levelling up do I lose my previous badge(s) I've earned?
No you get to keep them! :)

I was in a room with a few other guides, one of them started a row with me, what should I do?
Remain calm, do not blow a fuse and make sure to revisit the new user when the other Guide has left the room. Do not delete the new user because you could not get your say in just revisit and greet them.

When helping a new user does it automatically add me as a friend?
Yes when you pick up a call via the Help Tool and you hit "Yes" this will then lead you to the new users’ room and will add them into your friend list.

I cannot find the users and I've forgotten their names what should I do?
You could always take down the names on a piece of paper; this might come in handy if you want to remember their names. You could always categorize them into a separate friends list by going to Account Settings > Friend Management > Friend categories and add the users you're helping into there so you will not forget names instead of searching through many friends. (This information was kindly given by -Vine)

The user I'm helping is talking another language, what should I do?
The best way to deal with this situation is to call someone to the room say maybe a friend on your friend list and ask them if they speak that specific language. The other two solutions would be to use a translator or direct them to another Habbo Hotel that suits their language. If you find that you cannot understand what they are saying still guide them as they could meet other users that know his/her language.

you my friend, have said a mouthfull
i now have a headache

While the developers work on adding the guide system to the new Habbo client, the Guide system will be down. However, don't let this stop you from helping new Habbos'. They can usually be found in the "Need a guide?" catagory within the new client, or in help rooms.

Thanks for everyones' help, support and dedication to the Guide system, hopefully we'll be back really soon. When we know more, it'll be posted here on the forums.

The Wolves