From time to time we reward our loyal Habbos with gifts - these may be credits, furni, badges etc.

Various campaigns have different criteria and rewards are issued automatically. Of course we can't reveal the criteria or it'll ruin the surprise.

Perhaps you didn't meet the certain criteria for that gift.

The criteria changes from campaign to campaign but may involve a combination of the following:

* How many times you've logged in to Habbo
* Certain dates you've logged in
* Being involved in the community i.e. articles, games, newsletter
* How many credits you've purchased
* Taking part in particular events
* Whether you receive the newsletter or not
* Posting on forums
* Habbo group involvement
* Games played in Habbo
* Whether you are a member of Habbo Club or not
* Ban history